MEDDPICC for Founders: How to Qualify B2B Deals

MEDDPICC explained for founder-led sales: what each letter means, what to ask, and how to use it to qualify B2B deals and build a pipeline you can trust.

Key takeaways
  • MEDDPICC is a qualification checklist: Metrics, Economic buyer, Decision criteria, Decision process, Paper process, Identify pain, Champion and Competition.
  • Two people drive any deal: the champion and the economic buyer. Start every deal review with them.
  • The person you talk to most is not automatically your champion. Check for influence, incentive and intel.
  • Tie your CRM stages to things the buyer did, not things you did.

Your pipeline looks full. Then one deal stalls in procurement. Another loses its main contact, who left the company. A third reaches the economic buyer, who has never heard of you.

Each of these could have been spotted early.

MEDDPICC is how you check for them while you can still act. Below is each letter, what it means for a founder running their own deals, and what to ask.

What is MEDDPICC?

MEDDPICC is a B2B sales qualification framework. It is a checklist of eight things you need to know to forecast a deal with confidence:

  • Metrics
  • Economic buyer
  • Decision criteria
  • Decision process
  • Paper process
  • Identify pain
  • Champion
  • Competition

It grew out of MEDDIC, a framework from enterprise software sales. MEDDPICC adds two letters: the paper process and competition.

MEDDPICC at a glance

Swipe to see the full table.

LetterWhat it meansAskA sign it is real
M: MetricsWhat the problem costs and what fixing it is worthWhat does this problem cost you today?The customer shares the number
E: Economic buyerThe person with the budget who signsIf the evaluation succeeds, who signs?You meet them and they agree on success criteria
D: Decision criteriaWhat they will judge you onHow will you compare the options?Your strengths are written into the list
D: Decision processThe steps, the people and the orderWhat happens from here to a decision?You can name every step and owner
P: Paper processProcurement, security, legal and the MSAWhat does the contract process look like?Legal starts redlining your MSA
I: Identify painA problem with serious consequencesWhat happens if you do nothing?Doing nothing is not an option for them
C: ChampionAn insider with influence, incentive and intelWhat do you personally gain if this closes?They introduce you to new stakeholders
C: CompetitionOther vendors, an internal build or doing nothingWhat else are you looking at?You know who you are up against

Why founders should care

In founder-led sales, every deal lives in the founder's head. That works for the first few deals. It breaks when the pipeline grows, when investors ask for a forecast, or when you hire your first salesperson.

MEDDPICC makes the gaps visible. It also gives you a shared language to hand over when you build the team. A good time for that hire is after you have sold roughly half a million to a million dollars yourself, across five to ten deals.

M: Metrics

Metrics are the numbers that show what the problem costs and what solving it is worth.

Without them, your price has nothing to stand against. I saw a founder quote 100K to 150K before discovery, and the client shut it down on the spot. Against a problem that costs the client 1M a year, 150K sounds reasonable.

Ask: What does this problem cost you today? How would you measure success? What is it worth to fix it this year?

E: Economic buyer

The economic buyer is the ultimate decision-maker. The person with the discretionary budget who signs the check.

Once you have scoped the pain and know what it is worth, get in front of them. Agree on the success criteria for the evaluation, and get their commitment that meeting those criteria means a deal. Align on the price range too, so you are not picturing 300K while they are picturing 30K.

A startup's time and resources are too valuable to pour into an evaluation with no commitment behind it.

Ask: Who owns the budget for this? If the evaluation succeeds, who signs? Can we get 30 minutes with them before we start?

D: Decision criteria

Decision criteria are what the customer will judge you on. Technical requirements, business outcomes, integrations, security, price.

They are not set in stone. Get as many of your strengths into the list as you can, and as many of a competitor's weaknesses. Work through your champion to change and add criteria. This is how you win more competitive deals.

Ask: How will you compare the options? What would make you choose one over another? Is that list written down?

D: Decision process

The decision process is how the customer actually buys. The steps, the people and the order.

You cannot change how a customer buys. Your job is to fit your sales process to it. Decisions are rarely made by one person. Even an economic buyer with the budget still has to build a coalition inside the organization, then clear procurement and compliance before anyone can purchase.

Ask: Walk me through what happens from here to a decision. Who else needs to be involved? How did you buy the last tool like this?

P: Paper process

The paper process is everything between "yes" and a signed contract. Procurement, security review, legal, and the MSA with its redlines.

In a large organization, the legal track alone can take weeks or months. Founders often discover it at the end, when the deal is supposed to close this quarter. Start it early, in parallel with the evaluation.

Ask: Once you decide, what does the contract process look like? Who from legal and procurement is involved? How long did it take last time?

I: Identify pain

Without a pain, there is no deal. And not every pain is enough. It has to carry serious consequences, and buyers have to be willing to pay to fix it.

Identifying pain is the work of discovery. Our guide to sales discovery questions covers how to find it, and how to help the customer feel it instead of just describing it.

Ask: What happens if you do nothing? Who feels this most? Why solve it now?

C: Champion

Sellers don't close deals. Champions do.

Many founders call whoever they talk to most their champion. That is a mistake. A real champion has three traits:

  1. Influence. They have influence over the people who make the decision.
  2. Incentive. They have a personal reason to fight for your solution. Sometimes it is money or their own targets. Sometimes it is personal values. Part of your job is to work out what drives them.
  3. Intel. They share what you cannot see: what competitors are offering and what their boss is thinking. A champion with intel can tell you whether a 100K offer will land or blow up internally, before you send it.

The three traits of a champion

InfluenceOver the people who make the decision.
IncentiveA personal reason to fight for you.
IntelThey share what you cannot see.
ChampionIf one is missing, it is not a champion yet.
Sellers don't close deals, champions do. Go back through your pipeline and ask whether each deal actually has one.

The relationship runs both ways

While you qualify your champion, your champion is weighing you. Before they spend their own credibility on your deal, they check six things: your authority, your influence inside your own company, your understanding of their world, your teamwork when they need you, your transparency, and their own internal risk if the bet goes wrong.

Teamwork shows up under pressure. In a strategic Walmart deal, the champion, Stacy, sent a Thursday-night email. She had been pulled into a Monday executive meeting, unprepared. The team worked through the weekend so she walked in ready. After that, she knew she could rely on them.

Ask yourself: Does this person have influence over the decision? What do they personally gain if this closes? What have they told us that we could not have learned on our own?

C: Competition

Competition is anyone the customer could choose instead of you. Other vendors, an internal build, or doing nothing at all.

Your champion is your best source here. Use what you learn to shape the decision criteria, and to position against the alternative the customer is really weighing.

Ask: What else are you looking at? What happens if you keep things as they are? What would make you build this yourselves?

Put MEDDPICC into your CRM

A CRM stage called "Demo" breaks your forecast. A demo is something you did. It is not a signal from the buyer.

Tie each stage's exit criteria to verifiable customer events, actions the buyer actually took. For example:

Example CRM stages and their exit criteria

1DiscoveryThe customer shared what the problem costs them.
2EvaluationThe champion introduced you to new stakeholders.
3DecisionThe economic buyer agreed on success criteria.
4ContractLegal started redlining your MSA.

Then audit your pipeline. For each deal, check which events actually happened. The deals that look advanced but have no customer events behind them are the ones that will slip.

A MEDDPICC deal review in eight questions

  1. Do we know, in numbers, what this problem costs the customer?
  2. Have we met the economic buyer, and did they commit to a path to a deal?
  3. Do we know the decision criteria, and have we influenced them?
  4. Can we describe every step from here to a decision?
  5. Do we know what legal and procurement need, and has it started?
  6. Is the pain serious enough that doing nothing is not an option?
  7. Does our champion have influence, incentive and intel?
  8. Do we know who and what we are competing against, including doing nothing?

Each "no" is the next thing to work on, not a reason to drop the deal.

Qualification is a core part of the WINGS Sales Program for Founders, and of our work on discovery and qualification. To pressure-test your own pipeline, book 1:1 sales consulting with Raz.

Common questions

What is the difference between MEDDIC and MEDDPICC?

MEDDIC has six elements: Metrics, Economic buyer, Decision criteria, Decision process, Identify pain and Champion. MEDDPICC adds Paper process and Competition, which matter most in larger deals with legal review and several vendors.

When should a founder start using MEDDPICC?

From your first real pipeline. You do not need software for it. A simple column per letter on each deal is enough to show where the gaps are, and it makes the handover to your first salesperson much easier.

Is MEDDPICC only for enterprise deals?

It is most useful in deals with several stakeholders and a formal buying process. For smaller deals with one buyer, a lighter version covering the pain, the economic buyer and the champion is often enough.

How does a proof of value fit into MEDDPICC?

A proof of value tests the decision criteria against the metrics you agreed on. It only works if the economic buyer and champion are aligned before it starts. Our guide to running a proof of value covers it step by step.

Raz Vicerabin
Raz Vicerabin

Founder of WINGS. Former VP Sales at Identiq (acquired), with leadership roles at Riskified and Seebo. Lectures on B2B sales at Reichman and Bar-Ilan Universities. More about Raz

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